1. Introduction
Welcome to GharWalaa. These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website located at www.gharwalaa.in (the “Website”) and the services and products offered by GharWalaa (“Company”, “we”, “us”, or “our”). By accessing or using our website, purchasing our products or services, or otherwise engaging with our business operations, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Website or services. These Terms apply to all users, customers, visitors, and others who access or use the Website or our services.
2. Eligibility
By using this Website, you represent and warrant that:
- You are at least 18 years of age or the legal age of majority in your jurisdiction;
- You have the legal capacity to enter into a binding contract;
- You will comply with these Terms and all applicable laws, regulations, and rules;
- You are not barred from using the Website under any applicable laws.
If you are using the Website on behalf of a company or legal entity, you warrant that you have the authority to bind such entity to these Terms.
3. Scope of Services
GharWalaa offers a combination of real estate services and e-commerce solutions through its website. Our services include but are not limited to:
- Listing of residential and commercial properties for sale or rent
- Real estate consultation and advisory services
- Property management services
- Construction and renovation services
- E-commerce sales of home décor, furnishing items, and related real estate accessories
All services and products provided by GharWalaa are subject to availability and the specific terms applicable to those services.
4. Account Registration
To access certain features of the Website or to purchase services or products, you may be required to register for an account. By registering for an account, you agree to:
- Provide accurate, current, and complete information
- Maintain the security and confidentiality of your login credentials
- Notify us immediately of any unauthorized access to or use of your account
- Take full responsibility for all activities that occur under your account
We reserve the right to suspend or terminate accounts that are inactive, violate these Terms, or pose security risks.
5. Product and Service Descriptions
GharWalaa strives to provide accurate descriptions of all services and products. However, we do not warrant that descriptions, images, pricing, or other content is accurate, complete, reliable, or error-free. In the event of an error, we reserve the right to correct such errors and to cancel or refuse any order placed for products or services listed incorrectly.
All prices are listed in INR (Indian Rupees) unless otherwise noted. Prices and availability are subject to change without notice.
6. Orders and Payment
All orders are subject to acceptance by GharWalaa. We may refuse or cancel any order at any time for any reason. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Website.
Accepted payment methods may include credit/debit cards, UPI, Net Banking, and other payment gateways integrated with the Website. GharWalaa uses secure payment processors and does not store any credit card information on its servers.
By providing your payment information, you authorize us to charge your account for the purchase amount. All applicable taxes and shipping charges will be added to your order total.
By providing your payment information, you authorize us to charge your account for the purchase amount. All applicable taxes and shipping charges will be added to your order total.
7. Shipping, Delivery, and Installation
Shipping and delivery timelines vary depending on the product or service purchased. We will make reasonable efforts to ensure timely delivery, but we do not guarantee delivery dates and are not liable for delays beyond our control.
Installation services (if applicable) will be provided either by GharWalaa or a third-party contractor. The customer must ensure that the site is ready and accessible for delivery and installation.
8. Cancellation and Refund Policy
For Products:
Customers may request cancellation within 24 hours of placing the order unless the product has already been dispatched. Products once delivered can only be returned or exchanged if defective or damaged on arrival, subject to our return policy.
For Services:
Cancellation of service bookings must be made at least 48 hours prior to the scheduled time. Refunds for services will be issued at the discretion of GharWalaa and may be subject to deductions for work already performed.
Refunds, where applicable, will be processed to the original payment method within 7-14 business days.
9. User Conduct
You agree not to engage in any of the following prohibited activities:
- Using the Website for any unlawful purpose;
- Violating any applicable local, state, national, or international law;
- Interfering with the security or proper functioning of the Website;
- Uploading viruses or malicious code;
- Attempting to gain unauthorized access to any portion of the Website;
- Impersonating any person or entity.
We reserve the right to suspend or terminate your access to the Website if you engage in any of the prohibited activities listed above.
10. Intellectual Property
All content on the Website including but not limited to text, images, graphics, logos, videos, and software is the intellectual property of GharWalaa or its content suppliers and is protected under Indian and international copyright, trademark, and other intellectual property laws.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its contents without our express written permission.
11. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Website, you consent to the collection and use of your data as described in our Privacy Policy.
12. Third-Party Links
The Website may contain links to third-party websites or services that are not owned or controlled by GharWalaa. We assume no responsibility for the content, policies, or practices of any third-party websites. We strongly advise you to read the terms and conditions and privacy policies of any third-party sites you visit.
13. Disclaimers and Limitation of Liability
Disclaimer of Warranties:
The Website, products, and services are provided “as is” and “as available” without warranties of any kind, either express or implied. GharWalaa disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability:
To the maximum extent permitted by law, GharWalaa shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Website or services.
14. Indemnification
You agree to indemnify, defend, and hold harmless GharWalaa, its directors, employees, affiliates, licensors, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in connection with:
- Your violation of any rights of another.
- Your use of the Website;
- Your violation of these Terms;
15. Termination
We reserve the right to suspend or terminate your access to the Website and our services at our sole discretion, without prior notice or liability, for conduct that we believe violates these Terms or is otherwise harmful to our business interests.
Upon termination, your right to use the Website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability.
16. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.
17. Changes to Terms
GharWalaa reserves the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of the Website after any modifications indicates your acceptance of the updated Terms.
18. Force Majeure
GharWalaa shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, supply chain disruptions, pandemics, or governmental actions.
19. Entire Agreement
These Terms constitute the entire agreement between you and GharWalaa regarding your use of the Website and supersede all prior or contemporaneous communications and proposals, whether oral or written.
20. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
GharWalaa – Real Estate Company
Website: www.gharwalaa.in
Email: support@gharwalaa.in
Phone: +91-7740899596
Address: 45, RFC Colony, Hanuman Nagar Ext, Sirsi Road, Vaishali Nagar, Jaipur, Rajasthan, India